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Travel Feedback, p.5


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Dear Alexandra:
I would like to thank you very much for arranging such a comprehensive inspection tour of Bulgaria for myself and my husband Gundo. We enjoyed it very much, your country is beautiful and diverse, with many fascinating things to see and explore.

Tourist group from AUSTRALIA

Georgi was a great guide, informative, courteous and very caring. Stefan was a very experience and safe driver.
Once again, thank you so much for your generosity, hospitality and remarkable attention to detail. I am absolutely confident that we are in excellent hands and that our inaugural tour to Bulgaria will be a great success.
Warmest regards,
PS. Gundo sends his best wishes and also please say hi to your delightful husband, George.

Liz Gibson, Sydney, NSW, AUSTRALIA

I would like to tell about a most enjoyable experience my wife and I had last May. We were checking alternatives for an organized private tour of Bulgaria and after evaluating the possibilities we decided on ALTOURS.BG. We made contact with Mrs.Alexandra Dimitrova the owner and manager of the company. We chose an eight day tour and in addition we wanted several days in Sofia on our own.
The treatment we received from Mrs.Dimitrova was over and above our expectations. All was excellently organized and all went smoothly. For the tour we had a comfortable car with an experienced and careful driver, a first class guide (English speaking) who spared no effort to make our tour as pleasing as can be. The Program was flexible which allowed for some modifications according to request.The sites and sights were beautiful and interesting, the choice of hotels outside Sofia and the one in Sofia was very good. We received personal attention and assistance also in matters not included in the Agreement between us (for example-Mrs.Dimitrova heard us expressing interest in the opera so, on her own accord, she checked whether there was a performance during our stay and went to the trouble to get us tickets).
Thanks to the warm treatment, the efficient organization, and the beauty of Bulgaria, we enjoyed an unforgettable experience.
Thank you Alexandra.

Yael and Alex Weisberg, Haifa, ISRAEL

Dear Alexandra,
My wife and I hope you still remember us,Yael and Alex Weisberg from Haifa, Israel. We took a tour with your Company last May.
We want to send you our best wishes for the new year 2010.
We remember our tour as one of the finest we ever had (and we have made many visits to various countries) not just because of the interesting and beautiful places but mostly owing to your outstanding treatment of us.
Please forward our greetings to Tanya and to our driver Stefan.
With best regards,

Yael and Alex Weisberg, Haifa, ISRAEL

Dear Alexandra,
Warmest greetings from South Africa!
I cannot believe it that I have been back for over a week - I am still revelling in the glorious memories of our tour to Romania and Bulgaria. Thank you very much for all your efficient arrangements which made the tour one big pleasure to us. Thank you also for so kindly giving up your time to meet with us and share two excellent meals with us and tell us more about your interesting country. And not to mention all the gifts and lovely mementos of Bulgaria - mine are having a very special place here in the study. We are meeting with Anna on 2 August and needless to say we have lots to tell her and to rave about.
Kind regards to you and your husband.
Most sincerely,

Anne Marais, Pietermaritzburg, SOUTH AFRICA

Dear Alexandra and George,
A very big thank you for all the hospitality shown to me as well as for all the brochures and gifts and the lovely dinners I had with you. I did appreciate it all immensely all the preparations before and during the tour, and all the kindness and friendship bestowed on me. I will always remember it and cherish it. You are wonderfull ambassadors for your country. I thoroughly enjoyed every moment of my holiday and learnt a lot about your past & present, have a lot to tell and show my friends and family.
My best wishes for your future health and happiness, and for ALTOURS.
Kind regards,

Signe Groenewoud, Cape Town, SOUTH AFRICA

Dear Alexandra:
Just a note to say thank you very much for the most fantastic tour of Bulgaria that you arranged for my mother and myself. We both enjoyed ourselves and especially seeing all the cultural sites of Bulgaria. I am sure that you put a lot of effort into organising the tour and creating a balance of interesting sites for us to see. Our photographs are reference to this! Thanks also to George who is an excellent guide and has the most amazing knowledge of history and culture. Special thanks to Stephan who was always careful and consciencious.
Thank you again and best wishes to you and your family
Love, Jessica

Jessica Rorich, Auckland, NEW ZEALAND
Margaret Lazar, Cape Town, SOUTH AFRICA

Dear Alexandra:
Just a very short email to say thank you very much for all you arranged in Bulgaria for the group. They left with a great impression of your country and really enjoyed George and Boris, who were excellent.

Tourist group from AUSTRALIA

I will review all arrangements for the 2011 tour with Barbara on my return to Sydney in November.
Once again, thanks for a wonderful time in Bulgaria.

Liz Gibson, Tour Leader
Tourist group, NSW, AUSTRALIA

Dear Alexandra:
First of all many thanks for an excellent tour which everyone enjoyed very much. All the arrangements went very smoothly and we all thought our guide and driver were excellent.

Tourist group from UK

For everyone it was their first visit and they were very impressed by the culture and buildings we saw as well as by the countryside, which was especially beautiful as the leaves were changing colour in the mountains. The coach was very comfortable as were all the hotels. All the breakfasts were excellent as were most of the dinners. I would definitely recommend your services.

I have two degrees in history including a doctorate and the rest of the group included another retired lecturer, several retired teachers and the former owners and founders of a travel guide company.

Tourist group from UK

They particularly wanted me to say how much they enjoyed the whole week.
Altogether it was a great success.
I am thinking of another trip, probably for the spring of 2012. Let me know what you could cover in another 8 night tour.
Very best wishes and thanks

Graham Mayhew, Associate Tutor,
University of Sussex, UK

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